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Contact Quality Vapes

Need help with an order, product recommendation, or store information? Get in touch with Quality Vapes or visit one of our London locations below.

LONDON DOWNTOWN

Downtown London Store

Visit our downtown London location for a strong selection of disposables, pod systems, vape juice, salts, and accessories.

Address:
205 Oxford St E #103, London, ON N6A 5G6, Canada

Phone: (519) 204-5452

Email: sales@qualityvapes.ca

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SOUTH LONDON

South London Store

Stop by our South London location for trusted vape products, helpful service, and convenient local shopping.

Address:
1401 Ernest Ave Unit 4, London, ON N6E 2P6, Canada

Phone: (548) 866-0513

Email: sales@qualityvapes.ca

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Customer Support

Have a question about an order, product availability, or one of our store locations? Contact Quality Vapes and our team will be happy to assist you.

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Frequently Asked Questions

Shipping

What countries do you ship to?

We currently ship everywhere in Canada including Australia, Austria, Bahrain, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Hungary, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Poland, Qatar, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Thailand, Türkiye, United Arab Emirates, United Kingdom, United States

. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Same day delivery is available on all orders from London, ON & surrounding areas. Standard shipping normally takes 3-5 days for Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan, Northwest Territories, Nunavut & Yukon.

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging. For details please visit Refund Policy page.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).